Dear Sir, Madam,

 

Feedback on the experiences of our clients is of great importance for the continuing improvement of the quality processes within our office

 

We should therefore like to ask you for a few minutes of your time to complete our client satisfaction survey. Your co-operation is highly appreciated.

 

Hoens & Souren Keereweer Advocaten

 

Question 1

Which lawyer / lawyers assisted you?

 

Question 2

Hoens & Souren Keereweer Advocaten would like to know if you are satisfied with the services provided. Which report grade would you like to give us?

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Question 3

How satisfied are you with the availability (by telephone) of your lawyer? Was your call returned in good time? were you treated properly and correctly by the secretariat?

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Question 4

How satisfied are you with the professional quality of our organisation?

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Question 5

How satisfied are you with the speed of action of your lawyer?

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Question 6

How satisfied are you with the professional skill of your lawyer? Is he or she sufficiently intelligible?

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Question 7

How satisfied are you with the price - quality ratio of the services provided to you?

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Question 8

Do you have the idea that your lawyer listens to you properly?

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Question 9

Do you have any specific remarks or suggestions?

 

Question 10

Is there anything else that we can do for you? If so, please enter your name below: